Contact us

Need to connect with our team? We are always happy to help

Visit our FAQ

Connect with a human

Have a question about your order or want to know more about our products? Contact our team:

Hours of Operation
Monday to Thursday | 9am to 5pm (PST)

Live Chat (Currently 🔴 Offline)
Talk to us

Visit Us (Appointment Only)
8912 Shaughnessy St.
Vancouver, BC, V6P 3Y5 Canada

Curious about shipping, returns or exchanges?

All orders placed on our website are shipped from Canada. We ship within North America, and to most International destinations (subject to duties/taxes), using a variety of postal services. We do not ship to PO Box addresses.

If you are not completely satisfied with your purchase, or if the item arrived damaged, we will gladly accept return of the ordered item(s) within 30 days of received date. Please ensure that you follow our returns process, to avoid ineligibility and/or incurring restocking fees.

See our full policy